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Egypt In-Touch Assistance

Quality Policy

Integrated Egypt In-Touch Company developed and implemented a quality management system to demonstrate its ability to provide consistently service that meets customer and applicable regulatory requirements, and to address customer satisfaction through the effective application of the system, including continual improvement and the prevention of nonconformity. The quality system complies with the international standard ISO 9001:2008.  


            Integrated Egypt In-Touch Company manual is divided into eight sections modeled on the sectional organization of the ISO 9001: 2008 standard. Sections are further subdivided into several subsections representing main quality system elements or activities. Each subsection starts with a general policy statement expressing the commitment to implement the basic principles of the pertinent quality system element or activity. The general policy statement is followed by more specific procedural policies outlining how the general policy is implemented, and referencing applicable operational procedures..


          The purpose of quality manual is to define and describe the quality system, to define authorities and responsibilities of the management personnel involved in the operation of the system, and to provide general procedures for all activities comprising the quality system.


          Another purpose of quality manual is to present the quality system to our customers and other external interested parties, and to inform them what specific controls are implemented at Integrated Egypt In-Touch Company to assure quality.